If it still crashed please collect the crash logs as described ( ) and share them with us for further investigation.01 Why the smoke generated during cutting cannot be discharged smoothly by the purifierĠ2 Why does the laser head not emit laser light after the machine starts workingĠ3 Why cannot cut through the cutting process with official consumablesĠ4 The computer shows "The device is being reset, please try again later."Ġ5 Why can't the computer connect to the laser box via USBĠ6 Why the windows driver can't be installedĠ8 Why does the Apple computer download or install Laserbox software will prompt malware blockingĠ9 System prompt: Laser Box is now too high temperature, temporarily unable to useġ0 Why the laser box window is deformed, and the second calibration of the upper computer always prompts failureġ1 Why can't turn the machine on normally?ġ2 Why the motor of a certain axis suddenly can't work normallyġ3 Why the laserbox cutting half? The system shows that there is still time. Please try to create a new test user profile in Windows With full admin rights or enable the root account in Mac and try using the application there and check. Go to Help > Check for UpdatesĪlso please try to repair the installation (For Windows only) Go to Help > Repair Installation and see if that Randy_Hagan, as described you have tried using the cleaner tool and reinstalling the application and its still crashing. Make sure you have the latest version 20.009.20063. Would you mind sharing the version of the Adobe Acrobat Reader DC you are using? To check the version refer to the steps provided in the help article ( ) As described, the application is crashing when you go to File > Preferences If anyone has suggestions for how to fix/resolve this, I'm all ears. Reader just refuses to do anything with any of multiple PDF files I've tested. No error messages Reader DC just shuts down, and if I choose opens again and opens PDFs just fine. Can open PDFs, but app crashes when trying to print, trying to access preferences, or selecting any markup tool. Went back to re-install Reader DC with a fresh download and have the same problems. Tried completely dispatching Reader DC with the AcrobatCleaner.exe tool. But Adobe Reader DC, to be kind, is rather unresponsive. ![]() Can print PDFs opening them in Chrome browser, so there's a partial work-around to get him by right now. Removed the old Reader, then installed Reader DC latest version. ![]() His old Adobe Reader crashed when printing, when opening preferences, and when trying to markup reader-enabled files. He was using Adobe Reader 11.x, but this week had problems printing. Not to jump on or threadjack, but I have an associate having the same problem, and more.
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